Service

01.Information registration

Service staff will carefully register your needs

02.Recommended solutions

Recommend solutions based on your needs

03.Data determination

After determining the plan, list the product data

04.Record data

technicians record product data that is appropriate for you

05.Design plan

Based on product data, design a product plan tailored for you

06.Determine the plan

After you further determine the product production plan

07.Sign contract

You sign a production contract with HeYing Machinery

01.Release tasks

service staff will release production tasks based on the data determined in pre-sales service

02.Arrange production

Machinery Workshop begins to produce products ordered by users

03.Quality acceptance

Machinery Quality Inspection Department accepts products

04.Finished product storage

After the product is qualified, it will be stored

05.Notify delivery

Notify users of delivery information

06.Installation and debugging

Support guided installation

07.Archive

Save customer files to provide follow-up services

01.Problem registration

Register customer problems in detail to solve the problem in an all-round way

02.Telephone guidance

Explain problem solving methods to customers in detail over the phone

We will prioritize solving the use problem. For products returned to the factory for repair, we will send a spare machine to ensure that customer use is not affected.

04.System archiving